Now & Zen Mobile Massage in Brisbane, Qld

Term’s & Conditions

Please Note. To secure all bookings, we take a 50% deposit before your booking is confirmed.

Location: Keperra and surrounds (Brisbane , Queensland, Australia)

Please note: Additional charges apply for travel over 15km (15-25km $20, 25-35km $40, 35km + Custom quote.

Prices start from $110/hr for Corporate Massage, $150/hr for Relaxation Massage​/ $160/hr for Deep Tissue within 15km from Keperra , Brisbane

Please note: By booking an appointment with Now and Zen Mobile Massage, you agree to the terms of this cancellation policy as outlined on this page.

Thank you for your understanding and cooperation.

  • Travel & Distance Policy

    As a fully mobile service, travel is carefully scheduled to ensure a smooth and relaxed experience.

    Travel is included for the first 15km from the allocated therapist’s base location.

    • 15-25km $20

    • 25-35km $40

    • 35km + Custom quote

    For extended travel locations, a minimum booking duration may apply and will be confirmed prior to booking.

    Distances are calculated using Google Maps.

    Extended-Distance Bookings

    • Over 30km: minimum 90-minute booking

    • Over 45km: subject to availability

    Additional Notes

    • Travel fees contribute to fuel, vehicle wear, travel time, and setup

    • Parking fees or tolls (if applicable) are added to your invoice

    Travel fees are non-refundable once confirmed.

  • Refund Policy At Now & Zen Mobile Massage, all prepaid sessions and discounted bulk packages are non-refundable.

    However, we understand that plans can change — so any unused sessions are fully transferable to another person (family member, friend, or colleague) at no extra cost. Prepaid sessions do not expire, giving you complete flexibility to book at a later date. Refunds will only be considered in accordance with Australian Consumer Law, where a service has not been provided as described or is deemed unfit for purpose. Change of mind, change of schedule, or relocation does not qualify for a refund.

    • We require a minimum of 24 hours’ notice for any appointment cancellation or rescheduling.

    • Cancellations made with less than 24 hours’ notice will incur a 100% charge of the total booking fee.

    • If you fail to show up for your appointment without prior notice, you will be charged 100% of the booking fee.

    • A “no-show” is defined as not being present at the designated address at the scheduled appointment time or being unreachable via contact information provided.

    • If you arrive late to your appointment, we will still complete the session within the originally scheduled time frame.

    • Full fees apply for shortened sessions due to late arrivals.

    • We understand that emergencies and unforeseen events happen. In such cases, please contact us as soon as possible to discuss rescheduling without penalty.

  • To cancel or reschedule your appointment, please contact us directly on 0419 486 891

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